This is a short guide to help Aalto CHEM teachers with the Wacom One pen displays. Wacom One could be described as a digital whiteboard, with the added benefit that you can also draw and write on your Powerpoint slides. Students can see the digital markup during a Zoom or Teams session.
After experiences with remote lectures and exercises during Spring 2020, we purchased a Wacom One pen display to see if it could help us to further improve remote lectures and exercises. After positive initial results, we extended the pilot by purchasing fifteen devices for Fall 2020. Currently, we have 36 devices available for teaching at the CHEM school. The exact model of our device is Wacom One 13.3” Creative Pen Display (Model DTC133).
For any questions, please contact firstname.lastname@example.org.
Please complete the sections A, B, and C below.
The installation on Mac computers is rather similar, but you can skip part B.
(Skip this step if you are using a Mac computer or your computer is not managed by Aalto IT)
Driver installation (Step 6 below) requires either (1) administrator rights on your laptop or (2) help from Aalto IT.
On Aalto research workstations, administrator rights can be obtained in five minutes by following these instructions (login to aalto.fi required):
Here is a one-minute introduction to the device. For more detailed instructions, please see the Best practices section below and the How to use your Wacom One guide provided by Wacom.
Please see a separate page dedicated to Zoom lectures with Wacom One.
If you want to test an alternative for the standard Zoom whiteboard, Windows includes Windows Ink Workspace which you can install and use from the bottom right corner:
Compared to the standard Zoom whiteboard, the Windows Ink Workspace allows better management of your whiteboard drawings, if you for example want to save them for later use.
It is possible to draw and write with ink also in other Office applications besides Powerpoint. Please see https://support.microsoft.com/en-us/office/draw-and-write-with-ink-in-office-6d76c674-7f4b-414d-b67f-b3ffef6ccf53.
Some teachers have reported issues with the audio settings of Zoom sessions when Wacom One is plugged in. Wacom One does not have any speakers or microphones, but Windows may misinterpret it as an audio device because the HDMI connection could in principle carry sound. These are examples of situations that have occurred:
Here are two suggestions to fix the audio issues. After fixing the issue, you may still want to test the audio settings with a colleague before entering a live session with the students.
Please contact Antti if these guidelines do not help or if you find a better solution!
This suggestion has been adapted from Wacom Customer support database.
In your Zoom session, open the audio menu from the bottom left corner (microphone icon). Check that a correct device is selected both for Microphone and Speaker. If Wacom One is offered in the menu, you may want to disable it permanently (see Option 1 above).
Every Wacom One includes few extra nibs for the pen. If your pen does not "draw" properly anymore, please try changing the nib. The extra nibs are included under the "leg" of the display.
If your pen seems to be bit off while you are writing with it, you can try calibration of your Wacom One.
Calibrate your pen display to align the screen cursor with the position of the pen on the screen. This compensates for viewing angle and adjusts for parallax.
(Adapted from from http://101.wacom.com/UserHelp/en/Calibrate.htm)